Roberto Casoli and 2 friends were in their fourth year at McGill. They were at a restaurant one day and had issues with paying the manual bills. With the intent to go into the Fintech space, they worked with a restaurant to understand how they function. This would expand their perspective from an engineer to an end user as well to transition from a technical product to a user friendly product. Realized it can be turned into a viable business model as: there's ongoing friction with payment processing, restaurants were eager to use this model, model was scalable across restaurant industry, and it seamlessly connected restaurants/waiters with customers. In Feb 2020, they hit 15 paying restaurants. Their platform integrates with the restaurants' POS system so there's no training required. After COVID hit and the restaurant/bar industry shut down, they had to pivot from the app model to genuinely helping restaurants out of goodwill.